Showing posts with label listen. Show all posts
Showing posts with label listen. Show all posts

Wednesday, January 2, 2019

Feeling ==> showing

Ever noticed how in some relationships, if you ask each individual, they feel lots of love for the other person but each person feels unloved? Parents and children, spouses, friends, brothers and sisters often fall prey to this seeming roadblock. We love the other person but we are not sure they love us.

The problem is not loving. The problem is SHOWING love. Let me explain.

A teenager loves his parents but they don't really talk much (no common interests, perhaps), and he doesn't know if they really love him because all they seem to do is tell him no. The parents love the teen but they wonder if the teen loves them back because all the teen seems to do is break the rules. Each of them silently asks the question, "Do you still love me?" What a tragedy. 

So on it goes. The problem is not that they don't love each other; they DO! The problem is that they have no idea how to SHOW that love. 

In his book, "How to Really Love Your Teenager", Dr. Ross Campbell, a child psychiatrist, describes this phenomenon and also gives the solution. The answer is in learning to communicate love in a way that the other person will understand. In our Western culture, his advice is sound. He gives three cornerstones to communicating love:
  1. Eye contact
  2. Physical contact
  3. Focused attention
It sounds simple, doesn't it? Yet it can be hard to learn to do. I have learned, however, that it does work. Making the time to talk, and not being distracted by other things, can do a lot to bridge the gaps and repair relationships. Each person needs to know that they matter to the other. You can say it, and yes, please do, but showing it backs up those words. Establishing this kind of relationship early is the best way to ensure that the other person is secure in the relationship, but it is never too late to start.

I'd like to say a few things about each of these cornerstones I mentioned above. Perhaps by giving some examples, I can spark your imagination to try something that would be specific and meaningful to you. You can do them with family members (spouse, kids, parents, siblings) or close friends. They don't just apply to teens. (Everyone needs to feel worthy of love and belonging, as Brené Brown says.)

Eye contact - In our family, the 'wink' - even from across a room - can convey a special meaning. It can mean, "I notice what you're doing, way to go!" Similarly, it can mean, "I'm proud of you." And in certain situations where the person may be nervous, the 'wink' can mean, "I believe in you! You got this!" 

Okay, I know that these days, a lot of teens don't make eye contact well. But they will know that you are looking at them when they talk to you. And in some cases, it's a good bridge-builder to have talks while driving in the car. They don't feel threatened by your gaze, but you can talk about pretty important stuff when you have to be 20 minutes (or longer) in a car going somewhere together. 

But adults? Yeah, we were brought up to pay attention. In our generation, it shows respect when you look at someone who is talking to you.  So show respect. Please. It could save your relationships.

Physical contact - I get it that some folks are not touchy-feely. That's okay. But sometimes a hand on someone's shoulder when they are having a rough day can express in a non-verbal way that you care about their feelings. And nowhere is this more true than in families: with your spouse and with your child(ren). 

In our family, a hug goes a long way. Not just that sterile, pat-pat-pat type of hug but one of those fierce, heart-felt, "I'm with you" hugs. Life is tough sometimes! Hugs can help. They can communicate a feeling of solidarity, support, and caring. I've experienced hugs from one of my family members that lifted me off my feet - and aside from throwing me a little off-balance, those hugs told me that, as a teary Samwise Gamgee said in Tolkien's The Lord of the Rings, when the burden of carrying the One Ring got too much for Frodo to bear, "I may not be able to carry it for you, Mister Frodo, but I can carry you." And Sam picked Frodo up, Ring and all, and carried him the rest of the way to the top of the mountain. Such expression of love and support is hard to show with just a few Hallmark cards a year. 

Focused attention - In our fast-paced, information-highway world, giving someone focused attention takes something we don't think we have: time. Off with the TV, the cell phone, and/or the video game. Make a date. Go somewhere; it doesn't have to cost a dime. Our kids and I used to go to the local public pool; they would play in the water while I watched. Sometimes I would even go in the pool and splash around a bit. But I was always watching them, drinking in their enjoyment, knowing that at any moment they would look back to see if I was looking. And I was. "Watch me, Mommy!" means something to a child. It's important to him or her. I could have sat there with a book but it would not have meant as much as being WITH them, being PRESENT. 


Photo by it's me neosiam from Pexels
I lost track of the times we would go to the animal shelter and just visit with the critters. Our one family rule was that we were there to look and visit the animals, not whine and plead to take one (or all) of them home (unless previously decided.) I remember the folks at the shelter got to recognize us. We obeyed all the shelter rules (no running; ask permission; wash your hands after you handle the animals, etc.) and we had a whole lot of fun. And it never cost us a nickel (or in those days, a penny. We don't have pennies in Canada anymore.) 

I also can't count the number of times I have heard someone say to me about their spouse, "He (or she) never listens to me!" as they described a spouse totally absorbed in the TV or the newspaper, or a computer game. Or some sort of sport or hobby. It's a relationship. You can't have a relationship without relating!! Focused attention means that you give the person your undivided attention. And that needs to happen on a regular basis. I'm not saying not to read the paper, watch TV, or have a hobby or interest. Just make time for the people you love doing something you will both / all enjoy.

One more side-note about spending time together while giving focused attention. You know when you tell your friend, "Yeah, we really should get together sometime," and it doesn't happen for weeks? or even months? Ummm, "sometime" usually doesn't work, especially if you (or your friend) has mental wellness issues. Instead of "sometime," how about "WHEN can we spend time together (or have coffee, or lunch, or an evening)?" Nail down a time and a place. Put it on your appointment calendar. I'm just saying. And I'm talking to me as much as to anyone else.

As 2019 dawns, we might do well to invest our time in strengthening the relationships we have and making connections with the people who mean the most to us. It will be worth it. Trust me.

Saturday, January 30, 2016

Acceptance - the royal road

I learned a new word this week: "microagressions." These are tiny, almost subconscious ways in which aggressors mistreat those they target, based on a belief that the other person is 'wrong', 'misguided', 'stupid', 'lazy', 'over-sensitive', or whatever. This is usually the case when aggressors have prejudged someone on the basis of his or her race, religious belief, lifestyle, appearance, gender identity, etc. These microaggressions can come out in the workplace as increased scrutiny (careful examination) of the quality of someone's work (over and above what would be done to another person in the same job), a dismissive attitude of what someone says or contributes, or even just a raised eyebrow (indicating the aggressor doesn't believe what the person is saying). 
Those who feel subjugated as a result of microaggressions lose motivation (they're going to find fault with what I do anyway, so why even try?) and may even succumb to physical illness more frequently as a result of significantly increased stress.

Microagressions are particularly problematic in the helping professions, where there is an inherent imbalance of power. Counsellors, pastors, doctors, and nurses (among others) are held to a higher ethical standard and yet ... abuses occur every day. Patients are not believed, their legitimate symptoms "gas-lighted". People in pain because of a specific problem are turned away (or worse yet, turned into a personal project to "convert") when they reveal a totally unrelated lifestyle not considered acceptable by the helper. It happens every day!

The more I study counselling, the more I realize that the key to becoming a good counsellor - indeed, the key to becoming a better person - is acceptance of other people, regardless of how different they are from me, my thoughts, and my beliefs.  This is much more than just "love the sinner, hate the sin." It goes WAY beyond that fallacy.  It involves a deep-seated belief that every single person has the right to be who they are and feel what they feel. That belief is HARD to cultivate... but it is crucial.  If it is not there, I could turn into (or perhaps continue to be) a microaggressor. 

People who habitually commit microaggressions rarely see their behaviour as aggressive or prejudicial.  They usually consider themselves to be wonderful, caring people ... and they may be in some contexts ... but there is this huge blind spot that obstructs their ability to accept that the other person has just as much right to be there as they do.

I have been the target of microaggressions.  The perpetrators were simply acting on their core beliefs, based on their own chosen lifestyles, that (for example) all short people never become adults and should not be taken seriously, that all fat people are lazy, ugly and stupid, that all Christians are crazy bigoted right-wingnuts, that all depressed people are suicidal, that all civilians (or non-professionals) are ignorant, and so forth. It's probably not obvious to anyone watching, and certainly not to those who have acted on those beliefs, because they cover it up with a veneer of civility and respectability.  Yet ... it exists.
Photo "Conflict In The Office" courtesy of
franky242 at  www.freedigitalphotos.net

I've also watched people commit microaggressions against others without them even realizing it, and I have seen the results in their victims ... who feel as though they have just been bullied, but can't quite put their finger on how.   All they know is that they feel belittled, condescended to / patronized, and made to feel powerless .... like the person who makes a mistake at work (due to a misunderstanding) and is not called into the supervisor's office to chat one-on-one, but is confronted about the mistake in front of his or her co-workers.  The co-workers (not being the ones under attack) can easily identify the conversation as one that should have been conducted in private. Why wasn't it?  The microaggressor (for whatever reason) believes that the person in question does not merit that kind of consideration ... whether that belief is on a conscious or subconscious level.  Often the victim's feelings don't happen during the encounter but afterward, after the shock of the (usually verbal) assault wears off.  This is how bullies get away with bullying.  Talk about feeling ambushed!  Not to mention vulnerable, helpless, trapped, and a whole host of other unpleasant things. 

Those feelings (though unpleasant) are VALUABLE because they are the brain's early warning system: danger, danger, danger!  They can lead you and me to recognize when such things are happening and to speak out against them, so as to do something to stop them from happening again.  Nobody has the right to be treated like a disposable person, a worthless piece of junk.  NOBODY. 
And truly, acceptance (valuing the other person as a person, with the same rights as anyone else) is the key.  It is the royal road to creating a safe place where non-judgmental, non-aggressive conversations can happen.  It is much easier to create that safe place when two people are on a par with each other, where one does not hold power over another, where one is not more qualified than another.  However, it becomes far more difficult (yet still equally as important, if not more so) when there is an imbalance of power. 

Raising awareness is only the first step in addressing this problem.  I've used the example here of a co-worker with a supervisor, but this could apply to pretty much every arena where there is a perceived difference in the level of power two people hold.  People in positions of power or influence MUST learn that the fact that they hold more power makes them more accountable for the way they treat those who have less ... or none.

Friday, January 1, 2016

FEEL what you feel

2016.  Wow. 

As the year dawns, I've been reflecting on what I could do to improve myself, to improve my life, resolutions to make.  Since I am in a process of continual growth, I am sure some things will come to me.  However, the one thing I keep coming back to - because I am reminded of it over and over - is the importance of feeling what I feel. 

It sounds ludicrous when you say it like that, doesn't it?  But I am serious!  

I saw this poster someone put on a social media site recently.  It talked about how worry hurts the stomach, fear hurts the kidneys, and so forth.  Let me be clear on this: emotions are a gift - even the "bad" ones!!

The only time that emotions are bad for us is when we hold them back, or hold onto them for a long time.  The act of keeping that grip on them is harmful, yes.  But they are not the culprit.  We are.

The brain has several parts, and people talk about their frontal lobes and occipital lobes and so forth, they talk about their IQ, and may even boast about it.  But few people think about how at the very base of the brain, under all those cognitive processes (like memory, decision-making, logic, reasoning, and so on) are a whole network of what look like nodules - this is what neuroscientists call 'the limbic system' and it is responsible for the emotions that we feel.  

Now, I figure if those things are there and protected by the skull, so deep down that even skull penetration with a foreign object is not likely to strike it, they must be pretty important.  

The limbic system (connected chemically to the brain stem at the base of our skull) is where we get such important chemicals as adrenaline - which helps in fight-or-flight situations!  Our emotions do have a purpose, and it is best to deal with our emotions the way the designer intended.  

I look at it this way.  Our feelings are the nervous system of the soul.  We need nerves in our body to tell us what is hot, cold, pleasurable, painful, and tasty (or not).  When we touch something hot, our nerves carry that message to the brain and in fractions of a second, the brain reacts and tells our body part to get out of there! Pain - and pleasure - show us what is safe and what is not.  Just so with our feelings.  Listening to them will tell us what is safe and what (or who) is not.  Experiencing them can bring us great reward, and suppressing them for a long time not only cuts off the painful emotions, but prevents us from feeling the pleasurable ones too.  

Photo "Silhouette Of A Man On The Rocks At Sunset" 
courtesy of satit_srihin at
www.freedigitalphotos.net

I would rather experience some pain than not have the capacity to feel it at all, and eventually end up hurting myself (and those who love me) by not being able to have compassion.  And I would rather be sad or angry or afraid (even though those emotions are not pleasant!) than not be able to feel them when it would be right to do so.  What kind of person would I be (for example) not to feel angry, even enraged, when someone (and that someone also might include me just as well as it could another person) is being treated unfairly?  

A healthy person experiences the whole gamut of emotions (not usually all at once!), listens to them and expresses them in safe ways, and does whatever is necessary to deal with the causes of those feelings - whether it's looking after the self, or comforting another, or even fighting passionately for what's right.

Once feelings have served their purpose in making us aware of something, and once we have expressed them and acted on them in appropriate ways, it is okay to let them go ... they will come again when they are needed.  It's how we are built.  It's what we do.  And it's how we can really live

Huh. I guess that's it, isn't it!  If I had to choose a theme for this year (for myself), I guess I would choose the line to a Bon Jovi song:  "... I just wanna live while I'm alive."  (It's My Life, 2000, emphasis mine).

Saturday, September 12, 2015

Listening without preconceptions

"Great spirits have always encountered violent opposition from mediocre minds."
 ~ ~ Albert Einstein

There are many different applications of the above quote. While I have been considered by some to have a mediocre mind from time to time (and the realization that the other person views me this way is not a pleasant thing), I have occasionally been on the other side of the saying too. 

I was reminded of it a few months ago, when someone mistook my identification with and support of those who suffer from depression and suicidal thoughts to mean that I was suicidal myself. I wasn't, of course. But I feel things deeply, and I was going through some pretty intense emotional stuff at the time, so the person's interpretation of my statement, "I can understand why some people actually consider committing suicide," to mean, "I'm thinking of killing myself," led to a very uncomfortable confrontation which I did not ask for, and which I was not at all prepared to handle. 

The person's over-the-top reaction made me feel as though I was being bullied; it only added to my emotional angst.  Had I truly been suicidal, I believe that this person's reaction would have pushed me over the edge. I told her so the next time I saw her (she cornered me), and she dismissed my confrontation as me being "offended."  Hmm, yes I was offended - deeply - and I felt it was necessary to tell her that the way she handled my emotional state was inappropriate and heavy-handed. Yet she totally missed the point and continued (condescendingly) to believe that she was a caring person, one who had my best interests at heart.

That was not my perception at all. However, after I got over my initial reaction to being verbally assaulted, I was able to reflect on the situation and learn some very important lessons. 

First, I learned to never reveal my deeper emotions to people whom I do not totally trust.  This person had not earned the right to speak to me in such a controlling and intimidating way. I should not have let her know any of what was going on inside. 

Second, I learned (through watching her behavior) what NOT to do when someone has revealed that they are struggling with some heavy stuff.  I learned that one does NOT command, talk down at, or otherwise force a conversation, that when I talk to someone about emotional issues, I need to get my head on the same physical plane as theirs. If they are sitting, I sit. If they are standing, I stand - I meet them face to face, not from a position of "less than" or "more than." I need to phrase my reactions in terms of "I" statements instead of "you" statements (for example, "You should," or "You have got to..." which immediately puts the hurting person on the defensive.)  I need to listen to them and not to fill silences with a constant stream of talk, talk, talk.  And I need to ask permission to have the conversation in the first place, or do any other kind of intervention, at all times treating the person with respect. 

None of that happened in the situation I described.  I felt more like a kid called into the principal's office for something he didn't even do: condemned before I even started, and not believed when I proclaimed my innocence.

Photo "Psychologist Listening To Patient"
courtesy of David Castillo Dominici at
www.freedigitalphotos.net
Finally, I learned that (too) many people are uncomfortable with strong emotion expressed by someone else; they don't know how to let it be what it is, or to deal with it (especially so-called "negative" emotion) on a personal level, and they want so desperately not to feel uncomfortable. Therefore, they will do or say ANYthing to get it to stop, even if it means emotional bullying. This is where my adaptation of Einstein's quote comes to bear: Those with the capacity for great or deep emotion are always going to encounter violent opposition from those without that capacity (either by choice or by design). So, my soul, be careful - guard your heart because it is the most precious commodity you have. Do not let it be pulled into mediocrity, or dismissed by those who cannot hope to understand. Feel what you feel, yes, but choose carefully how and to whom you reveal those feelings. 

If that sounds arrogant, so be it. For me, it is all part of self-care.

The whole experience has been an important part of my understanding of what a professional psychologist is and what he/she does. These lessons will stand me in good stead when I become a therapist someday. 

Saturday, February 22, 2014

What it takes

I had a rather interesting experience the other night.

I got a chance to role-play as a counselor with someone who is also studying to be a counselor, just as I am; she played the role of the client - which for me was quite the thing because she has more experience than I do at being in a counseling role!

Since I am bound by counselor-client confidentiality, I can't tell anyone what we discussed. However, I can talk about something that happened that meant a great deal to me in that few minutes and in the few minutes that followed, as my group members gave me some feedback of what they observed me doing and saying.

Before I do, though, I need to make a confession. 

I didn't know whether or not I would make a good counselor. I wondered if, after all was said and done, my courses passed and then entering my practicum (estimated time of arrival for that will be Spring 2015) ... whether I was really "cut out" for counseling.

I had heard people tell me that I would be a great counselor. I had gotten support and encouragement from my family, from my friends and from colleagues. And I appreciate everyone's faith in me. It really helps.

But that night was different. That night there were people listening to me, watching me, and evaluating my responses in "real time".  People that have already been in the leather chair, so to speak. 

My office space inviting me

I was so incredibly nervous. I found myself fumbling, grasping for words. And then as I listened to my "client," it happened. I became engrossed in her story. I started listening rather than thinking of what to say next. 

When we were done (the whole thing took under 10 minutes) my colleagues (including my "client") told me what they thought. Honestly. As they described my skills to me from their objective points of view, it was such a boost to my confidence level. It was also a relief that perhaps I hadn't been barking up the wrong tree when I decided to pursue this degree, and it made me very grateful that I had an opportunity to practice these skills in a safe environment (instead of being thrown into the deep end! and I'm not a swimmer, folks...) 

What I'm learning as a result of these interactions and my readings is that even if I don't have a particular skill, I can develop that skill with practice. And if I DO have a particular skill, I can hone it with practice. Plus, if I need to get some feedback or talk about an area that I feel I am weak in, I can talk to someone who has been at it for a lot longer, and gain some insight from him or her. 

I'm not in this alone. And whether or not I have 'what it takes' ... I have people around me who will make sure that I get it. 

That's worth a whole lot to me.

Monday, August 30, 2010

Pathway to Happiness - Getting out the Broom

The list I made of people that hurt me, the one that also listed what part I played in my own demise, called to me.

There was unfinished business. I'd asked God to remove the defects of character that led me to treat people the way I had, to react the way I did. But those people were still out there. With some people, I was already prepared to ask forgiveness for my behavior and attitudes. And in some cases, it was much harder. For these people, it was more difficult because I had to get past the "but they hurt me first" hurdle. I had to become willing - and this was not in my own strength but as a direct result of my prayer for God to remove my character defects - to not only ask forgiveness of these people but begin to treat them differently: with respect rather than with contempt. That was a tall order in some cases. I had to let go and trust that God would bring me to that place. I've never been a big fan of "fake it til you make it" theology. This had to be real or it wasn't going to happen.

My journal helped me keep track of all of this as it unfolded. Slowly, the list of people to whom I knew I had to make amends, started to have little check marks beside them. As I went on I knew - for the most part - who I could approach and who I couldn't. Not primarily because I was scared, (okay, well, the whole thing scared me - I've always hated confrontation even if it's not about me!) but also because of their own fragility and poor self-image. With these people, it was enough just to begin to see them differently, to treat them with more respect and kindness. However, the times I refrained from apology were few and far between; usually God would (I was going to say hound) keep gently reminding me of this person or that person on the list.

My kids were on the list too. I remember what happened as I sincerely apologized to my oldest (who was near the top of the list). She took the brunt of a lot of my "stuff" in her growing-up years. Now she was 20 years old. She listened carefully to me. And she forgave me - no holds barred. We talked for a long time after that, heart to heart ... Finally she said with tears in her eyes, "Wow, Mom. That really means a LOT. I'm so glad you came to me and we could talk like this - it all makes sense now!"

As I took that step of going to people individually and apologizing for specific things and general attitudes, there was a feeling of vulnerability in me; it became so strong that I could almost touch it. But as people I loved forgave me freely, one after another,
there was a growing sense of freedom as well, and - yes, I'll say it - happiness. There was an inner lightness, a delight to which I was not accustomed.

I was curious about the feeling of vulnerability, until I realized something - again from the story of Lazarus. Once the wrappings started to come off, guess what was underneath? He was naked under there! So here he is, still stinking of the slime from the mummy-wrappings (I'll leave that to your imagination; if you've ever watched a crime scene investigation show on TV then you'll know what I'm thinking). He's standing there totally naked, in front of friends and family. Someone else has to give him their cloak probably - (and believe me, they won't want it back!!) to cover his nakedness. He'll have to spend 7 days purifying himself of the filth because that is what a practicing Jew did if he even touched a dead body. He WAS a dead body.

So I learned to live with that feeling; it was a sensation of being exposed for what in many cases was the first time. It meant the wrappings were loosening and coming off.

That feeling of happiness was worth my new-found transparency - and discomfort.

Whenever I'm tempted to hold onto or grab back some of those resentments and dance with them - and I am tempted because I lived like that for so long that it's familiar, even comfortable, I inevitably feel the maggots start to gnaw at me again. So to avoid that return to the limiting, one-sided, narrow-minded and dogmatic prison I was in, I TRY to remember the smell of death. I TRY to remember the wrappings. The bondage. The pain I put people through. And I TRY to remember the new depths of relationship to which God has brought me and the promise of even deeper intimacy with Him.

Do I really want to sacrifice that freedom ... to go back to the tomb ?

God wasn't finished, however. There was even more.

Saturday, August 7, 2010

Shoulds and Oughtas - Who am I - Really?


I come from a musical family. Music is a large part of what I do, how I think, what speaks to me when nothing else can. When I watched Disney's Mulan for the first time, I identified with her so very much when she came back home after a disastrous experience trying to conform to family and society expectations.

Here she is, singing that song as it appears in the movie:



The girl had spent her entire life trying to please someone else. I could understand that. I could understand not knowing who the person was that I saw in the mirror in the morning. And I had no clue how to find out who that person was, or why nobody seemed to like her. In fact, I was afraid to find out. I thought that if I knew who she was, I wouldn't like her either.

God used my obsession with other people, my compulsion to "fix" them, to bring me further and further down the path of frustration until I had to admit that I needed help to cope. I thought I was getting help so that I could fix my husband and my children, so they would change and I would THEN be happy.

But God had other plans. He usually does. By my second counseling session I was confronted with the idea that it was I who needed help. Not my addicted husband. Not my out-of-control kids. ME. My counselor looked at me at the end of that session and said, "Judy, I think that in trying to live your life for other people, in trying to rescue them, fix them, have some sort of influence over them, along the way somewhere you've lost yourself."

I burst into tears. "I don't even know who that person is." The words gurgled from my lips past a tight throat.

He handed me a tissue. "That's what I'm here for."

Since that time, I have discovered who I am. Surprisingly, I found out that I was starting to like, even admire, this person. (Who knew?)

And the more I got to know myself, the more I recognized the same lost-ness in others that I once had, that driven-ness to have an impact on my loved ones, on my world. "Gotta." "S'posta." "Should." "Oughta." "Must." "Hafta."

Living like that was so stressful. It wasted so much energy. And what's worse, the more I obsessed about what I should be doing or how others should be behaving, the more I pinged around trying to "help" (in other words, MAKE) people understand what they were doing to themselves, the worse things got. My efforts were having the opposite result from what I wanted. I gave in to temptation - more times than I can count. I lost my temper, I manipulated, I threatened, I threw guilt trip fits. My husband drank more, and my children resented me more, and openly rejected the God I believed in.

Something was wrong and I couldn't figure out what it was. I felt nobody would listen to me. I was right. But I didn't know how to GET them to listen... until I realized that what I was stressing so much about ... didn't matter. God was more interested in getting ME to listen to HIM. He had some amazing things in store for me and He did whatever it took to get me to the place where I was sitting across from this particular counselor and spilling my guts.

He - and I truly believe he was used by God to teach me this - introduced me to the power of admitting TO MYSELF that I was powerless over others, and that in trying to exert power over them, my life was a mess.

That was the first step on the road to healing.