Acceptance - the royal road

I learned a new word this week: "microagressions." These are tiny, almost subconscious ways in which aggressors mistreat those they target, based on a belief that the other person is 'wrong', 'misguided', 'stupid', 'lazy', 'over-sensitive', or whatever. This is usually the case when aggressors have prejudged someone on the basis of his or her race, religious belief, lifestyle, appearance, gender identity, etc. These microaggressions can come out in the workplace as increased scrutiny (careful examination) of the quality of someone's work (over and above what would be done to another person in the same job), a dismissive attitude of what someone says or contributes, or even just a raised eyebrow (indicating the aggressor doesn't believe what the person is saying). 

Those who feel subjugated as a result of microaggressions lose motivation (they're going to find fault with what I do anyway, so why even try?) and may even succumb to physical illness more frequently as a result of significantly increased stress.

Microagressions are particularly problematic in the helping professions, where there is an inherent imbalance of power. Counsellors, pastors, doctors, and nurses (among others) are held to a higher ethical standard and yet ... abuses occur every day. Patients are not believed, their legitimate symptoms "gas-lighted". People in pain because of a specific problem are turned away (or worse yet, turned into a personal project to "convert") when they reveal a totally unrelated lifestyle not considered acceptable by the helper. It happens every day!

The more I study counselling, the more I realize that the key to becoming a good counsellor - indeed, the key to becoming a better person - is acceptance of other people, regardless of how different they are from me, my thoughts, and my beliefs.  This is much more than just "love the sinner, hate the sin." It goes WAY beyond that fallacy.  It involves a deep-seated belief that every single person has the right to be who they are and feel what they feel. That belief is HARD to cultivate... but it is crucial.  If it is not there, I could turn into (or perhaps continue to be) a microaggressor. 

People who habitually commit microaggressions rarely see their behaviour as aggressive or prejudicial.  They usually consider themselves to be wonderful, caring people ... and they may be in some contexts ... but there is this huge blind spot that obstructs their ability to accept that the other person has just as much right to be there as they do.

I have been the target of microaggressions.  The perpetrators were simply acting on their core beliefs, based on their own chosen lifestyles, that (for example) all short people never become adults and should not be taken seriously, that all fat people are lazy, ugly and stupid, that all Christians are crazy bigoted right-wingnuts, that all depressed people are suicidal, that all civilians (or non-professionals) are ignorant, and so forth. It's probably not obvious to anyone watching, and certainly not to those who have acted on those beliefs, because they cover it up with a veneer of civility and respectability.  Yet ... it exists.

Photo "Conflict In The Office" courtesy of
franky242 at  www.freedigitalphotos.net

I've also watched people commit microaggressions against others without them even realizing it, and I have seen the results in their victims ... who feel as though they have just been bullied, but can't quite put their finger on how.   All they know is that they feel belittled, condescended to / patronized, and made to feel powerless .... like the person who makes a mistake at work (due to a misunderstanding) and is not called into the supervisor's office to chat one-on-one, but is confronted about the mistake in front of his or her co-workers.  The co-workers (not being the ones under attack) can easily identify the conversation as one that should have been conducted in private. Why wasn't it?  The microaggressor (for whatever reason) believes that the person in question does not merit that kind of consideration ... whether that belief is on a conscious or subconscious level.  Often the victim's feelings don't happen during the encounter but afterward, after the shock of the (usually verbal) assault wears off.  This is how bullies get away with bullying.  Talk about feeling ambushed!  Not to mention vulnerable, helpless, trapped, and a whole host of other unpleasant things. 

Those feelings (though unpleasant) are VALUABLE because they are the brain's early warning system: danger, danger, danger!  They can lead you and me to recognize when such things are happening and to speak out against them, so as to do something to stop them from happening again.  Nobody has the right to be treated like a disposable person, a worthless piece of junk.  NOBODY. 

And truly, acceptance (valuing the other person as a person, with the same rights as anyone else) is the key.  It is the royal road to creating a safe place where non-judgmental, non-aggressive conversations can happen.  It is much easier to create that safe place when two people are on a par with each other, where one does not hold power over another, where one is not more qualified than another.  However, it becomes far more difficult (yet still equally as important, if not more so) when there is an imbalance of power. 

Raising awareness is only the first step in addressing this problem.  I've used the example here of a co-worker with a supervisor, but this could apply to pretty much every arena where there is a perceived difference in the level of power two people hold.  People in positions of power or influence MUST learn that the fact that they hold more power makes them more accountable for the way they treat those who have less ... or none.